1. Introduction

Uno Minda, hereinafter referred to as "We" or "Us" or "Company" or "Organization" has created this Privacy Notice to inform its website users regarding the collection, use and disclosure of Personal Data collected from this website.

We hereby request individuals to read this statement, together with any privacy statement we may provide on specific occasions when we are collecting or processing Personal Data about them so that they are aware of the processing of their Personal Data throughout its lifecycle.

2. Applicability

This Notice applies to the Personal Data of all website visitors, existing and prospective customers, business partners and other individuals who provide their Personal Data via this website to Uno Minda.

3. Categories of Personal Data Collected

We may collect and process the following categories of Personal Data but are not limited to:

• Identification & Demographic Information: First Name, Last Name, Flat Number, Street, City, State, Country, Pin/Zip Code, Mobile Number, E-Mail Address, Age, Payment ID, Refund ID
• Vehicle Information: Vehicle Name, Vehicle Model
• Authentication Information: Login ID, Account Password
• Website Usage Data: Geographical Location, Referral Source, Length of your Visit, Page Views, Website Navigation Paths, Information about the Timing, Frequency and Pattern of your Use
• Testimonials on the website
• Response data collected as part of surveys

4. Modes of Collection of Personal Data

Uno Minda collects your Personal Data based on the services availed by you. Uno Minda may obtain your Personal Data in any of the following ways:

• When you purchase our products and conduct transactions with reference to them
• When you participate in our marketing activities, including offers and promotions
• When you raise an enquiry via contact us form
• When you contact us via one of our channels i.e., call, social media, etc.
• Via cookies
• When you purchase our products on our partner websites
• Via the device you use to browse our websites

5. Purpose of Processing your Personal Data

As part of your relationship with us, the following may be the purpose of collecting and processing your Personal Data:

• For offering our products
• For sending you updates, promotions, and personalized offers related to our new product launches
• For conducting market research and improving user experience on the platform
• For creating and managing your account
• For communicating with you regarding your order status and warranty details
• For fulfilling and managing payments, and other transactions availed from website
• For generating a personal profile about you to make future visits to the website personalized
• For increasing the efficiency and operation of the website
• For monitoring and analyzing usage and trends to improve your experience with the website
• For preventing fraudulent transactions and identifying any threats to information security
• For processing payments and refunds
• For administering promotions and contests
• For requesting feedback about your experience of using of the website
• For resolving disputes and troubleshooting problems
• For responding to enquiries and queries received from you
• For obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice
• For conducting surveys
• For administration of the website
• To maintain compliance with our legal obligations
• For establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure

6. Legal Grounds for Processing Personal Data

We shall process your Personal Data based on one or more of the following legal grounds:

• Consent: where applicable, we will seek your consent before undertaking certain processing activities or processing certain categories of Personal Data.
• Voluntary disclosure: processing for which you have voluntarily provided your Personal Data.
• Legal obligation: processing required to comply with relevant laws and regulations.

7. Children's Personal Data

This website does not knowingly collect Personal Data directly from children. If you are a parent or guardian of a child who has provided their Personal Data without your knowledge and consent, you may request we remove the child's information by writing to us at grievance.dpooffice@unominda.com.

8. Data Retention

We will only retain your Personal Data for as long as necessary as per mandatory retention periods provided by applicable laws, to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, or contractual requirements. We will destroy your Personal Data in a secure manner at the end of its retention period as per our defined organizational retention policy and schedule.

9. Data Sharing

We may share your Personal Data with:

• Third-party service providers who assist us such as suppliers, payment services providers, insurers, and professional advisors
• Government authorities and regulatory bodies as required by the local and international laws
• Other companies within our corporate group for internal administrative purposes

10. Data Transfer

In some cases, your Personal Data may be transferred to countries outside of your country of residence. We will ensure that appropriate technical and organizational measures are in place to protect your data during such transfers, in accordance with applicable data protection laws.

11. Security

We use reasonable technical, administrative, and physical measures to protect your Personal Data. When your Personal Data is shared, we will take a reasonable approach to prevent the unauthorized use of your Personal Data.

12. Your Rights

The rights that are available to you are as follows:

• Right to Access
• Right to Correction/Erasure
• Right to Grievance Redressal
• Right to Nominate
• Right to Withdraw Consent

You can exercise your rights by submitting a request to Uno Minda's Data Protection Officer (DPO) at grievance.dpooffice@unominda.com.

Upon receiving your request, we shall acknowledge your request within 15 working days, conduct a verification check to validate your identity, and accordingly process the request. If access or rectification is denied, the reason for the denial will be communicated and a written record will be made of the request and reason for denial. In this case, the affected person may make use of the dispute resolution processes described in the law.

For any additional queries related to the processing of Personal Data, please write to us at grievance.dpooffice@unominda.com.

13. Review and Amendments to this Notice

The notice is subject to reviews from time to time (at least once a year) or in case of a change in the business environment or a change in the applicable regulations and legislation. If we make any changes to this Privacy Notice, we shall post those changes at the top of this page.